Mission Statement

QUALITY / VALUE / SERVICE

Our mission is to provide our loyal customers, with a reliable trusted partnership.  Offering the latest developed QUALITY products.

With optimal efficient VALUE through our organized and skilled SERVICE.

We achieve this by our knowledgeable, motivated hardworking staff, 24/7.

Quality Policy

Howcroft Group Limited is a customer focused organisation, committed to the ownership and continual improvement of processes and the quality system.


This is facilitated by a set of Objectives and Key Performance Indicators.


The management team provide leadership to create and maintain an environment which encourages the fulfilment of quality objectives. They have responsibility for ensuring that the quality policy is understood, implemented and complied with. The Quality Manual defines quality policy and how the process management requirements of ISO 9001:2015 have been addressed. All personnel are responsible for ensuring that each part of the quality system relevant to them, is operated in accordance with specified requirements. 



We recognise that we have five main stakeholders in the business and apply the following principles:


Customers

The need to maximise Customer Satisfaction and build long-term relationships. To only accept contracts for which we have the ability and expertise to satisfy.


Shareholders

To operate in an ethical and efficient manner providing a sufficient return on investment.


Employees

To provide a suitable and safe working environment where all employees are considered to perform an important role and be a member of the team.


Suppliers

To form long-term and mutually beneficial relationships with key suppliers.


Community

To provide local employment opportunities and to minimise any adverse environmental impact.


Our References

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